 |
|
|
|
Case Study: Manufacturing Value Chain
|
|
Situation Analysis The value chain from providing quotes through manufacturing and delivering product was cumbersome and fraught with friction points. Needed to provide general contractors and architects a way to click and pick product (from over 10,000 products) to exact measurement specifications and receive quotes immediately. Consulting Services Provided technology and management advising to develop an internet based lead generation marketing plan to fully utilize under utilized manufacturing plants. Business Process Reengineered the prospecting, order taking, estimating, quoting, fulfillment of commercial construction materials for commercial architects and general contractors. Created an internet based process for developing prospects, estimating costs, estimating total weight, estimating freight, applying bulk discounts, providing exact color selection and match, providing material selection, implementing manifest creation, and implementing quote creation. ent state assessment was considered to be the baseline for the IT Future State and a priority list of initiatives was employed based on the recommendations presented. Outcomes Increased the amount of proposals on a month-to-month basis over 600% and decreasing quotation time by over 700% without having to hire additional staff. |
|
|
