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Case Study: Global Higher Education
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Situation Analysis Previous attempts to launch a global online university were unsuccessful, the senior management was exasperated and rapidly losing the support of the Board or Directors. The College was losing market share in a very competitive market. Consulting Services Provided technology and project management consulting to help the institution launch a global online university. Drafted the plan to ascertain initial funding. Created the initial business plan, financial plan, technology plan and operations plan to launch venture. Managed the deployment and execution to implement the online institution on time and under budget. Implemented an ERP system utilized by all applicants, students and alumni facing departments for the institution cutting the proposed project time by 40% while remaining within budget. Managed all phases from planning, requirements, development and testing through sustainment. Business Process Reengineered the processing of students from pinpointing the demographic through admissions, advising, registration, financial aid, business office, drop/add, online course completion and then building the alumni network for continual support. Implemented a content management system to allow faculty the ability to remotely create a teach courses real-time or asynchronously. Worked closely with internal marketing departments and alliance partners to rapidly develop incoming prospects. Outcomes The Global Online Institution grew 471% in 3 years. The institution previously served students in three states after the launch served students in 47 states and in seven countries internationally. |
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